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School Saving Bonus contact centre

Details

Dear Families/Carers,

We are aware that some of our families are still experiencing problems with the Department of Education $400.00 School Saving Bonus vouchers.

The Department of Education has established a dedicated contact centre to support the SSB. The contact centre can be reached by:

  • calling 1800 338 663, between 8:30am and 4:30pm on weekdays
  • email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • website https://www.vic.gov.au/school-saving-bonus

Unfortunately, the contact centre is experiencing high call volumes and there have been delays in calls being answered. We highly recommend sending an email or logging an enquiry form via the website and you will be contacted by the SSB Team.

We have received good news that Edrolo has been added as a supplier under the Online Voucher area within the Textbook option of the SSB Parent Portal.This will assist VCE students to access the Daily Plus Option $85.00 for online textbook and resources on the VCE Booklist. A separate communication will be forwarded to VCE families with instructions on how to use this voucher and the Edrolo Portal.

Please be assured that your funds will be available to use in the SSB Parent Portal until 30th June 2025 for School Uniform, Textbooks or School Activities. Any funds not utilised via the Parent Portal after the 30th June 2025 will be directed back to your family account at GSSC for use towards School Activities/Excursions/Camps.

If you have any further questions, please call us on 5891 2000.